Services Offered
Airport Transfers

Transfer Service Overview

Our specialized Transfer Service includes:
•Exclusivity: Assigned staff is there exclusively for your group, and will not be servicing other arriving passengers.
•Our Meet and Greet staff are intelligent, English-speaking uniformed personnel that will meet your group inside the baggage claim area;
•Computer-generated signs with your groups name and logo
•We are pleased to meet any of your VIPs with signs bearing their names.
•Trucks for luggage without additional charge whenever the volume on a particular flight or flight grouping so warrants.

For Arrivals:
•Contracting the porters and paying the baggage tips for luggage handling
•Assistance to any passengers with missing luggage
oWe ensure that they are given a completed claim form before leaving the airport
•Tracking of airport arrivals, delays, and cancellations
oWe automatically adjust our transfers to cover late arrivals and protection flights
•Convenience of a toll free phone number that your traveling passengers can call in the event they encounter a con-nection problem or flight cancellation.
oWe will reschedule transfers so as to be able to accommodate any passengers who call this information in, should you so request.

On Departure Day:
•Dispatch staff at the hotel
•Staff standing by curbside at the airport to assist your passengers with their luggage,
•Hiring and paying porters who carry the bags through the Department of Agriculture inspection and on to check-in
•For large group movements we arrange for special group check-in counters with the airlines, subject to their confir-mation.
•Upon request we are pleased to prepare your departure notices for you at no additional costfor airport transfers. You will normally want to distribute these two days prior to scheduled departures.

Since this is a group rate we do make a minimum charge of six passengers per transfer, but we will always combine your passengers arriving or departing on different flights in the same terminal at about the same time in order to lessen the im-pact of that minimum charge.

Authorized clients can view current rate and availability information by accessing their online accounts.